FREE shipping for orders over US$80

Frequently Asked Questions

You should be able to find nswers to your questions below, but if you don't please feel free to write to us at care@goplaycosmetics.com or DM us on FB or Insta, and we'll get back to you within 24 hrs.

Yes we ship free internationally for order over US$80. Please note that local taxes, duties and VATs will be borne by the recipient unless explicitly included during checkout.

Not yet. We will, however, be exhibiting at various pop-ups across the country (Singapore). Please subscribe to our newsletter to get updates.

Yes. All our products are vegan and manufactured in a cruelty-free environment. We are in the process of receiving the PETA cruelty-free and vegan certification, which might take a few months.

Please see a demo here.

You'll be able to make any color in less than 20 secs. All it needs is a few pumps of the cartridges, and then the best part - mixing the colors in the pot. That's all there is to it.

Absolutely. That is the idea. Reduce. Reuse. Recycle. Just wipe the pot and the brush clean with a tissue soaked in an oil-based makeup remover or coconut oil (or even baby oil), followed by a nice rinse of soapy water. Let it dry completely before reusing.

The LIPSKIT contains 5 color refills - red, yellow, blue, white and black. You can make endless colors with various combinations of these 5 colors. If you want to make pop colors like hot pinks, bright purples, fushias etc., then we recommend adding the 'Purple Bullet' add-on.

It's super simple. Just add a few drops of our 'Moisture Drops' made from 100% pure organic Jojoba oil to your prepared lip color, and that'll instantly make it more moist and less drying.

The lip colors are comfortable matte, ultra long-lasting, water-proof and pigmented. However, just like you get the ability to play with colors, our texture transformer 'Moisture Drops' gives you the ability to play with textures. You can mix a couple of drops of our 'Moisture Drops' to your prepared lip colors, and transform them to moist or even tint!

Each of the 5 bullets is 5ml (equivalent to full-sized liquid lipsticks). So they will last you as long as 5 full-sized liquid lipsticks last you. Depends on your usage and how adventurous you get :)

Since each color recipe contains a different ratios mix of the 5 bullets, it depends on the color you prepare. However, on an average, a color will last you at least 3-4 weeks without drying if prepared in adequate amounts. But don't worry, if your prepared color feels like it's drying up, just add a few drops of the 'Moisture Drops' to revive the lip colors.

With time, the solvents in the liquid lipstick evaporate and tend to make the colors thicker. If you feel like the color is getting thicker or dry, just add a few drops of 'Moisture Drops' to revive them.

The bullets contain liquid lipstick and sometimes, due to low transit temperatures, the liquid tends to solidify a bit.

We suggest doing the following:

1. Pull out all the bullets from the holder and warm them up by rubbing them between your palms. Pump a few times till the liquid starts to dispense. Hold a tissue at the nozzle to avoid it from spurting out. If it does not dispense, move to the next step.

2. Use a pin (recommend one of those SIM card slot pins) to pop open the translucent plastic disc on the back of the bullets. 

3. Now, PUMP the bullet 2 times and then PUSH the valve inside the tube by inserting your finger. You should feel the value moving upwards. Repeat the pump and push steps a couple of times till the color starts to dispense. Hold a tissue on the nozzle so it doesn’t spurt out.

Here’s a video of the process. We're confident this will work for you. 

If you still face issues, let us know on care@goplaycosmetics.com. We're always here to help.

Yes. Our DIY makeup device is patented in India, and we are in the process of getting utility patents in a few other jurisdictions.